Role Description
Forge Fiber 37 is seeking a Talent Development Consultant to join the team. This individual will support technical training initiatives with an emphasized focus on Mass Markets programs.
• With limited supervision, conducts a variety of training programs supporting processes, products, systems, and/or methodologies that drive corporate results.
• Demonstrates effective facilitation skills: advanced preparation, clear communication, active listening, teaching through questions, and creating a safe learning environment.
• Demonstrates coaching and development of Forge Fiber 37 individual contributors to improve knowledge and skills.
• May perform on-the-job training support activities through experiential learning.
• Ability to learn new content quickly and be seen as a credible expert in new class material.
• Adapts instruction to individual training needs while maintaining the group’s learning progress.
• Builds trust with strategic internal customers/partners to establish ongoing effectiveness and efficiency of training events.
• Recommends changes to efficiencies, processes, standards, and practices that would improve operational support.
• Works cross-functionally with multiple teams to ensure training is delivered on time and is impactful.
• Maintains records of training activities and employee progress for analysis of trends.
• Continually looks to recommend training content improvements to drive successful business outcomes based on Level 1 feedback, program metrics, performance goals, and facilitator observations.
• Proactively seeks feedback through observations of live training events.
• Extensive travel is required (approximately 75%+).
• Proficient in Microsoft Word, Excel, Teams, and PowerPoint.
• Must have the ability to adjust quickly to changing priorities and deliver results in a fluid, fast-paced environment.
Qualifications
• Bachelor's degree or equivalent education and relevant experience.
• 2 - 4 years of related experience.
• Experience conducting training in one-on-one, classroom, or virtual learning utilizing conferencing tools and forums.
• Understanding of how to use effective coaching techniques.
• Foundational knowledge of interpreting job-related reports.
• Ability to prioritize responsibilities, projects, and deliverables of commitments.
• Familiarity with Forge Fiber 37’s Products and Services.
Requirements
• Frequent travel required (approximately 75%+).
Benefits
• Compensation range: $65,000 - $108,000 based on skills, experience, and other relevant factors.
• Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing.
Company Description
At Forged Fiber, we believe the right way to do something is the only way. This principle guides how the company builds, operates, and maintains the nation’s best open-access fiber network platform. The mission is bold but simple: deliver fast, reliable, future-proof connectivity that empowers millions.
It’s about more than building a network. It is about people. Every role matters. Every contribution counts. Together, employees create impact through teamwork, trust, and a shared commitment to excellence.