Head of Operations and Client Delivery

Join Our Mission to Revolutionize Education Intervene K-12, a fast-growing education company, is seeking a highly skilled and motivated Head of Operations and Client Delivery to lead our day-to-day operations and drive business excellence. As a key member of our leadership team, you will play a critical role in shaping our company's future and making a meaningful impact on the lives of thousands of students. About Us At Intervene K-12, we provide assessments, analytics, and online instruction to support students struggling in math, reading, science, and English Language (EL/ESL). Our programs have already made a significant difference in the lives of over 30,000 students, and we're just getting started. With state and federal opportunities driving our exponential growth, we're looking for a talented professional to help us scale our operations and achieve our mission. Job Summary We're looking for a self-driven, resourceful, and hardworking Head of Operations and Client Delivery to develop and implement cross-functional strategies that drive operational excellence, process improvement, and customer satisfaction. As a member of our leadership team, you will report to the CEO and oversee our operational business units, including Partner Success & Client Support, Content Delivery, and Online Instruction. Key Responsibilities Develop and execute actionable business strategies, tactics, and plans to ensure alignment with short-term and long-term objectives Drive process improvements, operational excellence, quality, and delivery-focused initiatives Lead cross-functional teams, including Partner Success & Client Support, Content Delivery, and Online Instruction Integrate management, customer and client support, and stakeholder management Analyze internal operations, identify areas for process enhancement, and establish corrective measures as needed Prepare detailed reports, both current and forecasting, to inform business decisions Requirements Bachelor's degree required, MBA preferred, in Engineering, Business, or a related field 6+ years of experience in Management of Strategic Operations, with a focus on process improvement and operational excellence Leadership skills, with steadfast resolve and personal integrity Strong data analysis and performance metrics skills Problem-solver mindset and ability to diagnose problems quickly Education sector experience is a plus What We Offer Competitive salary and benefits package, including 401(k) matching contribution, employee assistance program (EAP), medical, dental, vision, short-term and long-term disability, and life insurance Opportunity to join a rapidly growing startup and make a meaningful impact on the education sector Professional development and growth opportunities, with a focus on promoting from within A collaborative and dynamic work environment with a team of passionate and dedicated professionals How to Apply If you're a motivated and talented professional looking to make a difference in the education sector, please submit your application, including your resume and a cover letter with salary requirements, through our website: Apply Now Intervene K-12, Inc. is an Equal Opportunity Employer and is committed to diversity. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. Apply for this job