The Rothenberg Law Firm (injurylawyer.com) is looking for an Intake Specialist. In this position you handle inbound calls and inquiries from clients contacting the firm regarding a potential injury case. You obtain detailed information regarding the incident so it can be reviewed by an attorney. It s the responsibility of the Intake Specialist to gather very specific details based on the type of… incident being reported.
Specialists also follow-up with all clients regarding next steps and work with co-counsel to ensure all clients have an excellent customer experience with our firm.
If you’re interested in learning all about personal injury law and want to work with a family owned and operated law firm, this could be the perfect fit for you.
Requirements:
Customer Service Experience
Excellent Telephone Etiquette
Ability to Multitask and Handle Competing Priorities
Computer Proficiency
Detail Oriented
Salesforce Experience a Plus
Legal Experience a Plus
Ability to Speak Fluent Spanish a Plus
Job Type: Full-time
Pay: $43,547.00 – $47,285.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Afternoon shift
Monday to Friday
Morning shift
Night shift
Experience:
Customer Service: 2 years (Preferred)
Work Location: Remote
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