Front Office Call Agent (Draper)

Job title: Front Office Call Agent (Draper) in Draper, UT at Strategic Staffing Solutions Company: Strategic Staffing Solutions Job description : Job Title: Front Office Call Agent - Hiring FAST! Location: Draper, UT Pay Rate: $20/HR on W2 Only - NO C2C Setting: Onsite Required (Hybrid/Remote is NOT an Option) Duration: 6+ months. Job ID: 241760 Required Qualifications: Strong phone and chat communication skills. Familiarity with Apple Card systems and fraud prevention tools. Demonstrated proficiency in handling sensitive customer data and security protocols. Excelled in customer service, maintaining a calm and solution-focused attitude even in high-pressure situations Schedule: 8:00 AM - 5:00 PM MT (clocked in by 8:00 AM). Responsibilities: Provided inbound phone and chat support for Apple Card customers, focusing on fraud-related issues. Handled declined transactions due to suspicious activity and guided customers through fraud resolution processes. Delivered exceptional customer service, ensuring a smooth and professional experience on every call and chat interaction. Job ID: JOB-241760 Publish Date: 28 May 2025 Tagged as: Front Office Call Agent (Draper) Expected salary : $20 per hour Location : Draper, UT Apply for the job now! Apply for this job