Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Front End Associate. As a Front End Associate, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. Responsibilities: – Greet guests in a friendly and professional manner, providing a warm welcome upon arrival – Assist guests with check-in and check-out processes, ensuring accuracy and efficiency – Handle guest inquiries and resolve any issues or complaints promptly and courteously – Provide information about hotel amenities, services, and local attractions – Maintain a clean and organized front desk area – Manage reservations and room assignments accurately – Process payments and maintain accurate records – Collaborate with other hotel departments to ensure guest satisfaction – Perform night audit duties as required Skills: – Previous experience in hotel management or hospitality is preferred – Bilingual skills (English/Spanish) are an asset – Strong communication and interpersonal skills – Excellent phone etiquette and customer service abilities – Ability to multitask and prioritize tasks effectively – Detail-oriented with strong organizational skills – Proficient in computer systems and hotel management software At our company, we value our employees and offer competitive compensation packages. Join our team today and enjoy the following benefits: – Competitive pay rates – Opportunities for career advancement within the company – Ongoing training and professional development opportunities If you have a passion for providing exceptional customer service in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Front End Associate!
Job Type: Part-time
Pay: $15.00 – $16.00 per hour
Expected hours: 25 ? 35 per week
Benefits:
? 401(k)
? Dental insurance
? Employee discount
? Flexible schedule
? Health insurance
? Paid time off
? Referral program
? Vision insurance
Schedule:
? Day shift
? Evening shift
? Holidays
Ability to Commute:
? West Palm Beach, FL 33406 (Required)
Ability to Relocate:
? West Palm Beach, FL 33406: Relocate before starting work (Preferred)
Work Location: In person
