At arenaflex, we're not just building innovative products – we're shaping the future of technology. Our team of passionate individuals is driven by a shared vision to create something remarkable and make a lasting impact on people's lives. We believe that the diversity of our team members and their perspectives is the key to driving innovation and excellence in everything we do. When you join arenaflex, you'll be part of a community that values collaboration, creativity, and continuous learning. Here, you'll have the opportunity to grow, learn, and contribute to something truly remarkable.
**Job Summary**
We're seeking an experienced Server Farm Specialist to join our team at arenaflex. As a key member of our data center operations team, you'll be responsible for maintaining the integrity and availability of our IT infrastructure in a fast-paced, dynamic environment. Your expertise will play a critical role in ensuring the smooth operation of our data centers, and you'll have the opportunity to work with cutting-edge technology and collaborate with a talented team of professionals.
**Key Responsibilities**
As a Server Farm Specialist at arenaflex, you'll be responsible for:
* **Maintaining a Culture of Health, Safety, and Compliance**: You'll be responsible for promoting a culture of health, safety, and compliance in all aspects of data center operations.
* **Establishing and Improving Relationships**: You'll establish and improve relationships with internal teams and external vendors to ensure seamless collaboration and communication.
* **Understanding Ticket Management**: You'll comprehend the overall ticket management cycle and ensure that all issues are resolved in a timely and efficient manner.
* **Performing Critical Tasks**: You'll perform critical tasks such as power cycles, part replacements, media handling, and troubleshooting to ensure the availability of our IT infrastructure.
* **Setting Up and Testing Equipment**: You'll set up and test equipment, including link establishments, equipment rack/stack installations, and testing using standard data center processes.
* **Supporting Equipment Moves**: You'll support the movement and racking of equipment, including servers, network switches, and storage devices.
* **Collaborating with Inventory and Resource Teams**: You'll collaborate with inventory and resource teams to ensure the efficient transportation, receipt, and storage of equipment.
* **Leading Through Change**: You'll lead through change by bringing clarity, creating energy, and delivering results.
* **Evaluating and Prioritizing Work Requests**: You'll evaluate and prioritize work requests, provide planning details, and aid in the coordination of service delivery for data center tasks groups.
* **Working Non-Traditional Hours**: You'll be flexible and willing to work non-traditional hours, including weekends and holidays, to ensure the availability of our IT infrastructure.
**Essential Qualifications**
To be successful in this role, you'll need:
* **Experience working with macOS, iPadOS, and Windows**: You'll have experience working with these operating systems and be able to troubleshoot and resolve issues.
* **Ability to Work in a Fast-Paced Environment**: You'll be able to work in a fast-paced environment, standing, walking, lifting, and working at heights.
* **At Least 2 Years of Related IT Experience**: You'll have at least 2 years of experience in a related IT role, with a strong understanding of data center operations and IT infrastructure management.
* **Technical Certifications**: You'll hold technical certifications such as ITF+, A+, Server+, BICSI Installer I, or have equivalent experience.
* **Ability to Work in a Data Center Environment**: You'll be able to work in a data center environment, with temperatures ranging from 79°F to 105°F, and be able to wear personal protective equipment (PPE) as required.
* **Availability to Work Non-Traditional Hours**: You'll be available to work non-traditional hours, including evenings and weekends, to ensure the availability of our IT infrastructure.
**Preferred Qualifications**
While not required, the following qualifications would be an asset:
* **Excellent Communication and Interpersonal Skills**: You'll have excellent communication and interpersonal skills, with the ability to work effectively with internal teams and external vendors.
* **Ability to Work Independently**: You'll be able to work independently, with minimal supervision, and be able to prioritize tasks and manage multiple projects simultaneously.
* **Knowledge of Health and Safety Procedures**: You'll have knowledge of health and safety procedures, including emergency response plans and equipment operation.
* **Ability to Build Relationships**: You'll be able to build relationships with internal teams and external vendors, with a strong focus on collaboration and communication.
**What We Offer**
At arenaflex, we offer a competitive compensation package, including:
* **Salary**: $35-$45 per hour
* **Benefits**: Comprehensive health, dental, and vision benefits, including medical, disability, and life insurance
* **Paid Time Off**: Generous paid time off, including vacation, sick leave, and holidays
* **Professional Development**: Opportunities for professional development, including training, education, and career advancement
* **Work-Life Balance**: A commitment to work-life balance, with flexible scheduling and remote work options
**How to Apply**
If you're a motivated and experienced Server Farm Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [arenaflex.com/careers](http://arenaflex.com/careers). We can't wait to hear from you!