Introduction to arenaflex
arenaflex is on a mission to revolutionize the way we connect people and the world. As a global organization operating in numerous locations worldwide with millions of customers and thousands of employees, we have a unique responsibility to promote and provide valuable opportunities in the places where we work, live, and fly. Our goal is to create a genuinely diverse and inclusive workforce that drives innovation and excellence. We believe that inclusion is the foundation of everything we do, and we're committed to making a positive impact on the communities we serve.
About the Role
We're seeking an experienced Senior Data Analyst - IT to join our team at arenaflex. As a data-driven leader, you will have a passion for data analysis, program execution, and process improvement. You will be responsible for creating and maintaining strong relationships with key stakeholders across Digital Channels, Personalization, and Loyalty technology teams, with a deep understanding of the business and the ability to collaborate with a dedicated team to drive change. Your primary focus will be on interpreting data from various sources, identifying patterns and trends, and transforming it into actionable insights that improve Operational Excellence.
Key Responsibilities
- Figures out the digital performance of applications/frameworks affecting business functionality
- Comprehends the right questions to be posed to on the platform data attached to Digital Channels
- Creates streamlined and comprehensive data analysis work streams
- Areas of focus will include, but are not limited to:
- Data Visualizations
- Application performance analysis
- Error patterns, top factors contributing to errors
- Identify, design, and implement internal process improvements: proposals for performance and greater agility
- Modeling and coding of data
- With space expertise, builds trusted data products including dashboards and reporting items to support Digital Channels, Personalization, and Loyalty leadership in making data-driven decisions on application performance
- Collaborates with US and India Data Center teams to develop dashboards
- Tracks new platform updates and application releases and cycles and learns the current application/frameworks to navigate system performance, dive into errors, response time, service logs, define new data collection and labeling, create universal dashboards
- Communicates and presents updates to leadership, along with assembling standard presentations
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree ideally in Engineering, Data Science (Math, Statistics, or Economics)
- 5 years of experience in Data Analysis, Business Intelligence, analysis, and data engineering, with 3 of those years in a Fortune 500 company
- 3 years of experience in e-commerce platform development
- Experience building presentations for stakeholders and leaders and engaging with all levels of management
- Proven ability to create a vision, inspire the team towards that vision, and offer support to achieve it
- Extensive experience with BI run boarding (e.g., PowerBI, Tibco Spotfire, etc.) to create meaningful, rich dashboards
- Advanced Excel skills
- Experience analyzing e-commerce platforms for Web, Mobile Application, Loyalty, and demonstrated expertise in handling large datasets and social databases (SQL and Non-SQL)
- Ability to study/understand business needs, design data/technology metrics that connect business processes with quantifiable platform results, Grasp key metric/Objective Settings
- Advanced SQL skills
- Solid problem-solving skills, using data to address issues
- Remarkable writing, communication, and presentation skills
- Must be legally authorized to work in the US for any employer without sponsorship
- Successful completion of an interview is required to meet job qualifications
- Dependable, reliable attendance is a fundamental qualification of the position
Preferred Qualifications
While not essential, the following qualifications are desirable:
- Graduate degree ideally in Computer Science, Aviation Management, or Operations Research
- Computer Science, Information Systems, Aviation Management, or related degree, Operations Research, MBA
- Google Data Analysis Professional Certification, Power BI Data Analyst Associate, AWS Certified Data Analysis, Enterprise Data Warehouse certifications, Palantir, Client-Side performance metrics tools e.g., Quantum Metrics
- 4 years in a lead role
- Experience with Data Dog /App D/Kibana is a significant upside
- Experience with Enterprise monitoring systems is a plus
- Experience with Palantir Foundry, Microsoft SQL Server Management Studio
- Past airline or travel industry experience is a plus
- Experience with AWS - Redshift, QuickSight, Athena
- Experience with BigQuery
- Continuous integration and delivery using Agile methodologies
- Regression analysis on performance predictions, exp. in multiple regression techniques
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop in their careers. As a Senior Data Analyst - IT, you will have access to a range of training and development opportunities, including:
- Professional certification programs
- Leadership development courses
- Mentorship programs
- Cross-functional training opportunities
- Access to industry conferences and events
Work Environment and Company Culture
arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We're committed to creating a positive and supportive work environment that allows our employees to thrive. Our company culture is built on the following principles:
- Inclusion and diversity
- Integrity and transparency
- Accountability and responsibility
- Collaboration and teamwork
- Innovation and creativity
Compensation, Perks, and Benefits
As a Senior Data Analyst - IT at arenaflex, you can expect a competitive salary and benefits package, including:
- A salary range of $35-$40 per year
- Comprehensive health insurance
- Retirement savings plan
- Paid time off and holidays
- Professional development opportunities
- Access to exclusive employee discounts and perks
Conclusion
If you're a motivated and experienced data analyst looking for a new challenge, we encourage you to apply for this exciting opportunity at arenaflex. As a Senior Data Analyst - IT, you will play a critical role in driving business growth and improvement through data-driven insights and analysis. Don't miss out on this chance to join a dynamic and inclusive team and take your career to the next level. Apply now and become a part of the arenaflex team!