At arenaflex, we believe that our employees are the driving force behind our success. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished, and we will always strive for improvement, our motto since day one has been "Success is the only option."
**About arenaflex**
arenaflex is a leading provider of financial services, dedicated to delivering exceptional customer experiences and innovative solutions. Our commitment to excellence has earned us a reputation as a trusted partner in the industry. We are passionate about empowering our customers to achieve their financial goals, and we are seeking a talented Loan Consultant II to join our team.
**Job Summary**
We are seeking an experienced Loan Consultant II to provide exceptional customer experience while providing personal loan solutions. This role focuses on building a customer base through sales, loan extension, and merchant referrals. Success in this position will be based on the creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
**Major Duties/Responsibilities**
As a Loan Consultant II at arenaflex, you will be responsible for:
* Greeting, assisting, and soliciting individuals entering the office and calling by phone; receiving and processing credit and employment verifications, and recording information obtained.
* Processing payments, distributions, and making recommendations regarding loan approvals.
* Approving loans up to established lending limits and completing loan closings.
* Handling account activities related to collection accounts, including phone calls and face-to-face communications with customers.
* Preparing reports, correspondences, transaction documentation, and recording and filing documentation; operating a cash drawer, processing bank deposits, maintaining records and balances, and closing the branch.
* Actively marketing all branch products and services to individuals.
* Performing all other duties as assigned by management.
**Essential Qualifications**
To be successful in this role, you will need:
* A High School Diploma or GED from an accredited institution.
* 2-4 years of experience in consumer finance or a related field.
* Cash handling, computer skills, and customer service skills.
* The ability to work with minimum supervision.
* Excellent communication skills.
* Proficient working knowledge of Microsoft Windows, Excel, and Word Applications.
**Preferred/Desired Qualifications**
While not required, the following qualifications are highly desirable:
* An Associate's or Bachelor's Degree.
* Bilingual, Spanish/English.
**Compensation and Benefits**
arenaflex offers a comprehensive benefits package, including:
* A competitive salary range of $20.00 - $24.00 per hour, based on the specific Knowledge, Skills, Abilities, and/or Experience of the selected candidate.
* Quarterly Incentive compensation based on individual and company performance guidelines.
* A comprehensive benefits package, including medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance, and an employee assistance program.
* Optional benefits, such as critical care, auto, home, and pet insurance, as well as other ancillary insurance options.
**Work Environment**
As a Loan Consultant II at arenaflex, you will work in a fast-paced, high-growth, team-oriented, and great culture environment. Our office environment is dynamic and supportive, with opportunities for career growth and development.
**Career Growth Opportunities and Learning Benefits**
arenaflex is committed to the growth and development of our employees. We offer:
* Ongoing training and development opportunities to enhance your skills and knowledge.
* A supportive and collaborative work environment that encourages innovation and creativity.
* Opportunities for career advancement and professional growth.
* A comprehensive employee assistance program to support your well-being and success.
**Why Join arenaflex?**
If you are passionate about delivering exceptional customer experiences and providing innovative financial solutions, we want to hear from you! Join our team at arenaflex and become part of a dynamic and supportive community that values excellence, innovation, and customer satisfaction.
**How to Apply**
If you are interested in this exciting opportunity, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!