**Join arenaflex, a leading airline company, in shaping the future of customer assets management. As a Sr Technology Analyst, you will play a crucial role in driving innovation and excellence in our technology team.**
**About arenaflex**
arenaflex is a world-renowned airline company that has been revolutionizing the way people travel for over four decades. Our commitment to providing exceptional customer service, innovative products, and a stable work environment has earned us a reputation as a leader in the industry. We are proud to be an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where creativity and innovation thrive.
**Job Summary**
We are seeking an experienced Full Stack Sr Technology Analyst to join our technology team in customer assets management. As a key member of our team, you will be responsible for conducting needs analysis, creating quality solutions, and ensuring that solutions are aligned with stated requirements and comply with departmental standards. You will also serve as a resource to ensure effective communications to customers or key stakeholders.
**Responsibilities**
* Apply knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems
* Partner with other Technology Team members to provide advice or solutions within your area of expertise
* Identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and search for and seize opportunities to do more or to do things better
* Estimate effort and value for solutions
* Apply business solutions with broad-level knowledge about technology platforms/architectures
* Verify information and carefully review and check the accuracy of your work using dependency identification processes in technology work
* Establish or follow prioritization processes to drive work, completing work with a sense of urgency
* Express ideas, business or technical requirements clearly and concisely in writing using appropriate levels of summary and synthesis on a regular and consistent basis
* Monitor program risks, issues, and scope, ensuring the appropriate level of priority, visibility, and escalation
* May perform other job duties as directed by your Leaders
**Knowledge, Skills, and Abilities**
* Advanced knowledge of business analysis, process modeling, and redesign
* Advanced knowledge of technical environments
* Advanced knowledge of software development methodologies
* Skilled in excellent partnering, communication, and negotiation in working with various Teams and/or external partners
* Ability to analyze large, complex, or vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations
* Ability to work effectively in a strong Customer service/team-oriented environment
* Ability to research, create, and document requirements, processes, and technical specifications
* Ability to manage and prioritize multiple and widely varied work streams/tasks
* Ability to take on multiple assignments, whether administrative or project-related, while maintaining a successful level of completion in all responsible work; able to mentor others to do the same
* Ability to develop, present, and effectively communicate ideas and strategies to a variety of audiences
* Ability to teach and mentor others concerning technical and business subjects
**Education and Experience**
* High School Diploma or GED
* Bachelor's degree in Business, Engineering, Computer Science, or Information Systems or related field; or equivalent formal training
* Advanced-level experience, seasoned, and specialized knowledge in information technology (IT) operations, programming, systems/software development, or another IT-related field
**Physical Abilities**
* Ability to perform work duties from a limited space work station/desk/office area for extended periods of time
* Ability to communicate and interact with others in the English language to meet the demands of the job
* Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
**Other Qualifications**
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
**Pay and Benefits**
* Competitive market salary from $110,900 - $123,200 per year* depending on qualifications and experience
* For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company
* Benefits you'll love:
+ Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
+ Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
+ Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
+ Competitive health insurance for you and your eligible dependents (including pets)
**Work Environment and Company Culture**
* This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc.
* Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus.
* Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico.
**How to Apply**
If you are a motivated and experienced professional looking to join a dynamic team, please apply for this exciting opportunity. We look forward to reviewing your application and welcoming you to arenaflex.