At arenaflex, we're shaping the future of cloud communication services, and we're looking for a talented and driven Sales Specialist to join our Customer Experience (CXE) Acquisition Team. As a key member of our team, you'll be responsible for developing, executing, and delivering on new customer adoption of arenaflex's Connect service. If you're a motivated self-starter with a passion for innovation and customer success, we want to hear from you.
**About arenaflex**
arenaflex is a leading provider of cloud communication services, empowering businesses to connect with their customers in new and innovative ways. Our team is dedicated to delivering exceptional customer experiences, and we're committed to creating a workplace culture that values diversity, inclusion, and collaboration. As a remote-friendly company, we offer flexible work arrangements and a comfortable workspace that allows you to thrive in a dynamic and fast-paced environment.
**A Day in the Life**
As a Sales Specialist on our CXE Acquisition Team, you'll have the opportunity to work on the forefront of the latest innovations and technologies, collaborating with a diverse set of customers, opportunities, and markets. Your day will be filled with:
* Developing and articulating a compelling value proposition for arenaflex's Connect service
* Building executive relationships with customers and creating strategic value by introducing and evangelizing the Connect service
* Providing subject matter expertise to advance sales opportunities through the sales cycle
* Initiating Immersion Days and POCs with technical account team members to demonstrate the value and capabilities of the arenaflex cloud to prospective customers
* Researching and identifying new opportunities for arenaflex to innovate on behalf of our customers
* Collaborating with account teams to provide customers with credit programs and assessment recommendations based on their business objectives and solution structure
* Communicating lessons learned, service recommendations, and best practices to Connect leadership and service team members to continuously improve service and program offerings in alignment with customer requirements
**Key Responsibilities**
* Meet and exceed sales goals on a quarterly and annual basis
* Travel approximately 10-15% to meet with customers and partners
* Develop and execute territory plans to drive sales growth
* Build close relationships with C-level stakeholders, customer experience, and call center professionals
* Close large revenue accounts and develop strategic value propositions for customers
**Essential Qualifications**
* 3+ years of experience in business development or sales for call center technologies
* Presentation and communication skills with the ability to articulate complex concepts to cross-functional audiences
* Track record of building rapport with C-level stakeholders, and working with customer experience and call center professionals
* Building close relationships, and closing large revenue accounts
**Preferred Qualifications**
* Ability to develop and execute territory plans
* Experience helping customers develop a strategy for and deploy cloud-based call center solutions
* Innate desire to learn new technology and business solutions and develop compelling value propositions for customers
* Experience working with partners to drive scaling campaigns
* Experience with cloud solutions
* Proficient in Microsoft Office
* MS or MBA
**Work Environment and Culture**
* arenaflex is a remote-friendly company, offering flexible work arrangements and a comfortable workspace that allows you to thrive in a dynamic and fast-paced environment
* Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences
* Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness
* We value work-life harmony, achieving success at work should never come at the expense of sacrifices at home
**Compensation and Benefits**
* Competitive salary ranging from $73,900/year in our lowest geographic market up to $177,800/year in our highest geographic market
* Variable pay via a sales compensation plan, paying according to achievement level against sales targets and/or business objectives
* Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package
* Full range of medical, financial, and/or other benefits, including flexible work arrangements and a comfortable workspace
**How to Apply**
If you're a motivated self-starter with a passion for innovation and customer success, we want to hear from you. Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
**We Encourage You to Apply!**
arenaflex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.arenaflex.jobs/en/disability/us.