At arenaflex, we're on a mission to revolutionize the home furnishings industry by bringing innovative and affordable accent furniture to the market. As a well-established Ecommerce company, we're expanding our team to support our growing business and are looking for a detail-oriented and proactive Account Data Support Assistant to join our team.
**Job Description:**
As a Product Data Support Specialist, you will play a crucial role in supporting our account management team and ensuring the accuracy and integrity of product data across our e-commerce partners. Your responsibilities will include assisting with product launches, reviewing product pages for accuracy, and communicating with and assisting account managers to address and correct any issues.
**Key Responsibilities:**
* **Review Product Pages for Accuracy:**
+ Regularly review and verify the accuracy of product information on our partner sites.
+ Check for consistency in product descriptions, images, pricing, and other key details.
* **Communicate with and Assist Account Managers:**
+ Provide support and assistance to account managers in making necessary corrections and updates.
+ Learn partner online portals as necessary to provide assistance as needed.
* **Maintain Data Accuracy:**
+ Monitor, communicate, and provide assistance regarding updates to product data as needed to ensure ongoing accuracy.
+ Back up Customer service when needed, such as when Customer service is on vacation or during abnormally large call volumes.
**Qualifications:**
* **Essential Qualifications:**
+ Proficiency in Microsoft Excel and Microsoft applications is a must.
+ Strong attention to detail with a commitment to maintaining high data accuracy.
+ Ability to identify issues and rectify them accordingly.
+ Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
* **Preferred Qualifications:**
+ Previous experience in data entry or customer service.
+ Familiarity with Ecommerce platforms and online marketplaces.
+ Strong communication and interpersonal skills.
**What We Offer:**
* **Fantastic Benefits:** arenaflex offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) matching program.
* **Incredible Work Environment:** Our office is a dynamic and collaborative space where you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results.
* **Potential for Advancement:** arenaflex is committed to helping our employees grow and develop their careers. We offer training and development opportunities to help you succeed in your role and advance in your career.
* **Opportunities for Learning and Growth:** arenaflex is a company that values learning and growth. We offer a range of training programs and resources to help you develop new skills and stay up-to-date with the latest industry trends.
**About arenaflex:**
arenaflex is a well-established Ecommerce company that specializes in a wide variety of accent furniture sold on virtually every major website in the U.S. We're committed to delivering exceptional results and building long-term relationships with our customers. Our mission is to bring new innovative products to the home furnishings customer, combining classic furniture manufacturing methods with new materials and designs to bring contemporary and affordable furniture to the market.
**How to Apply:**
If you're a detail-oriented and proactive individual with a passion for data accuracy and customer service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to our online application portal. We can't wait to hear from you and learn more about your qualifications and experience.