At arenaflex, we're on a mission to revolutionize the way we work and live. As a leading innovator in the industry, we're constantly pushing the boundaries of what's possible. We're now seeking highly motivated and detail-oriented Data Entry Clerks to join our dynamic team. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we want to hear from you!
**About arenaflex**
arenaflex is a forward-thinking organization that's passionate about making a difference in the lives of our customers and employees. We're committed to fostering a culture of innovation, collaboration, and excellence, and we're always looking for talented individuals who share our vision. Our team is made up of experts from diverse backgrounds and industries, and we're proud to offer a workplace that's inclusive, supportive, and fun.
**Job Summary**
As a Data Entry Clerk at arenaflex, you'll play a critical role in ensuring the accuracy and efficiency of our data processing operations. You'll be responsible for performing a range of tasks, including data entry, reconciliation, and analysis, as well as providing exceptional customer service to our clients and partners. If you're a detail-oriented and organized individual with excellent communication skills, we want to hear from you!
**Key Responsibilities**
* Process trade deal purchases in customer profiles and identify/address discrepancies between TD Ameritrade and fund companies or transfer agents
* Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
* Analyze complex/escalated issues, test/validation of new technology enhancements and vendor changes
* Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
* Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
* Interact with and embody TD Ameritrade Cleaning in daily connections with fund companies, transfer agents, opposite agencies, and other external business partners
**Duties and Responsibilities**
* Testimonial of subscription deals or transfer requests
* Client/Advisor account exceptions
* Regulatory commitments (e.g., 2340 and 15C3-3)
* Reconciliation of Business, Dividend, and Transactions Breaks
* Reconciliation across BOS and Fund Companies
* Review and analysis of correct tax coding and corrections of tax coding
* Trouble Addressing:
+ Internal/External system improvements or concerns
+ Root cause of breaks between TDA, the Fund, etc.
+ Providing method or innovation service alternatives to Management
+ Remediating transfer issues with the Fund or Opposite Firm
* Client or Company Partner Service:
+ Answering business partner inquiries concerning Fund details requirements/eligibility
+ Providing follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
* Prompt and correct finalization of client investing and dividend demands
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and supportive workplace that values diversity, equity, and inclusion.
**What We Offer**
* Competitive salary
* Remote work opportunities
* Immediate openings available
* Opportunities for growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Comprehensive benefits package (including health, dental, and vision insurance, 401(k) matching, and more)
**How to Apply**
If you're a motivated and detail-oriented individual with excellent communication skills, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and discuss how you can become a vital part of our success story.