Are you a detail-oriented and organized individual with a passion for making a positive impact in your community? Do you thrive in a dynamic and supportive work environment? Look no further! arenaflex is seeking an experienced Data Entry Clerk to join our team in Fitchburg, MA. As a valued member of our team, you will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
**About arenaflex**
arenaflex is a non-profit human services agency dedicated to positive change, focused on enhancing the lives of individuals and families in Fitchburg, MA. Our dynamic team is united by a shared passion for making a lasting impact in our community. We are committed to fostering community growth, providing essential services, and promoting holistic well-being.
**Position Overview**
As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. You will work closely with program staff to ensure the delivery of services is consistent and effective. This is a fantastic opportunity to grow your skills and experience in a supportive and dynamic work environment.
**Essential Duties and Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.
**Required Qualifications and Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
* Strong organizational and time management skills.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office and Google Suite.
* Experience with database management systems, including Monday.com.
**Why Join arenaflex?**
* **Competitive Salary**: Enjoy a dependable salary that reflects your skills and experience.
* **Hybrid Work Opportunities**: Benefit from a flexible work environment that suits your lifestyle.
* **Comprehensive Benefits Package**: Enjoy a range of fantastic benefits, including health, dental, FSA, and vision insurance, paid time off, and more.
* **Professional Development Opportunities**: Participate in mandatory agency training and other relevant professional development activities to enhance your skills and career.
* **Collaborative Work Environment**: Join a dynamic and supportive team that values your well-being and personal growth.
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for making a positive impact in your community, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion.
**Contact Information**
For more information about this opportunity, please contact [insert contact information]. We look forward to hearing from you!
**Apply Now**
Don't miss out on this exciting role. Apply now to be part of a team that makes a meaningful difference in the community.