At arenaflex, we're dedicated to providing exceptional service to our clients and customers. As a Data Entry and Claims Specialist, you'll play a vital role in supporting our team's efforts to deliver top-notch results. If you're a detail-oriented individual with excellent communication skills and a passion for problem-solving, we encourage you to apply for this exciting opportunity.
**Job Summary:**
As a Data Entry and Claims Specialist at arenaflex, you'll be responsible for supporting the claims process by accurately and efficiently processing claims data, verifying member information, and applying policy provisions. You'll work closely with our team to ensure seamless communication and collaboration, providing exceptional customer service and meeting or exceeding departmental quality and service standards.
**Key Responsibilities:**
* Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility
* Meets or exceeds departmental quality and service standards
* Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately
* Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines
* Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines
* Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms
* Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups
* Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes
* Considers the customer experience in all actions, recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness
**Essential Qualifications:**
* High School or GED (Minimum Required)
* No prior experience required, but a willingness to learn and grow with our team
**Preferred Qualifications:**
* Previous experience in data entry, claims processing, or a related field
* Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
* Experience working in a fast-paced environment with multiple priorities and deadlines
* Strong interpersonal skills with a collaborative style
* Ability to work independently and as part of a team
* Demonstrated ability to use sound judgment and discretion regarding confidential information
**Skills and Competencies:**
* Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity
* Ability to perform under stress in cases of emergency, critical, or hazardous situations
* Demonstrated organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
* Demonstrated solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.)
* Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
* Successfully completes regulatory and job training requirements
**Career Growth Opportunities and Learning Benefits:**
At arenaflex, we're committed to helping our employees grow and develop their skills. As a Data Entry and Claims Specialist, you'll have access to:
* Ongoing training and development opportunities to enhance your skills and knowledge
* Mentorship and coaching from experienced team members
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment that encourages collaboration and innovation
**Work Environment and Company Culture:**
arenaflex is a dynamic and fast-paced organization that values innovation, teamwork, and customer satisfaction. Our team is dedicated to providing exceptional service to our clients and customers, and we're looking for like-minded individuals to join our team. As a Data Entry and Claims Specialist, you'll work in a collaborative environment with a diverse group of professionals who share a passion for delivering top-notch results.
**Compensation, Perks, and Benefits:**
arenaflex offers a competitive compensation package, including:
* Competitive salary and benefits
* Opportunities for career advancement and professional growth
* Ongoing training and development opportunities
* A dynamic and supportive work environment that encourages collaboration and innovation
**How to Apply:**
If you're a motivated and detail-oriented individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Confidentiality:**
All applications will be kept confidential according to EEO guidelines.