At arenaflex, we're passionate about delivering exceptional experiences to our customers. As a Customer Service Representative, you'll play a vital role in making this happen. Our company continues to grow, creating new career opportunities and job stability you can count on. If you're a people person with a passion for delivering legendary service, we want to hear from you!
**About arenaflex**
arenaflex is a leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. As a family-owned company, we're committed to providing our customers with the best possible service and products. Our commitment to excellence has earned us a reputation as one of the most trusted names in the industry.
**Job Responsibilities**
As a Customer Service Representative at arenaflex, you'll be responsible for:
* Processing customer orders and inquiries in a collaborative call center using world-class technology
* Communicating with customers over phone, email, and chat
* Helping customers navigate arenaflex's website and online ordering
* Becoming a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
* Collaborating with colleagues to resolve customer issues and provide exceptional service
**Minimum Requirements**
To be successful in this role, you'll need:
* A high school diploma or equivalent (Bachelor's degree preferred)
* Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
**Benefits**
As an arenaflex employee, you'll enjoy:
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
* Multiple bonus programs
* Paid holidays and generous paid time off
* Tuition Assistance Program that covers professional continuing education
* Employee Perks:
+ Best-in-class, clean, modern facilities
+ First-class fitness center and beautifully maintained walking path
**Work Environment and Culture**
At arenaflex, we're committed to creating a positive and inclusive work environment. Our Reno Branch is a hub of activity, with a collaborative and dynamic team of professionals. We're proud of our company culture, which values:
* Respect and empathy for our customers and colleagues
* Continuous learning and professional development
* Innovation and creativity in everything we do
* Teamwork and collaboration to achieve our goals
**Career Growth Opportunities**
As a Customer Service Representative at arenaflex, you'll have opportunities to grow and develop your skills and career. We offer:
* Ongoing training and development programs to help you succeed
* Opportunities for advancement to leadership roles
* A supportive and collaborative team environment that encourages growth and learning
**Compensation and Perks**
As a valued member of our team, you'll enjoy:
* Competitive hourly rate: $22 - $27 per hour
* Opportunities for bonuses and incentives
* Comprehensive benefits package, including health insurance and 401(k) matching
* Generous paid time off and holidays
* Employee Perks, including a first-class fitness center and beautifully maintained walking path
**How to Apply**
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we want to hear from you! Apply now to join our team at arenaflex and start your career journey today!