Hootsuite is a company that helps organizations leverage social media for human connection and has recently acquired Talkwalker, a leading social listening platform. They are seeking a Sales Development Representative to expand their customer base through outbound prospecting and to help book meetings for the enterprise sales team.
Responsibilities
- Work closely and collaboratively with Enterprise Account Executives to develop and implement appropriate prospecting strategies
- Maintain strong relationships with the marketing team, leveraging campaigns to aid in outbound reach out
- Use technology such as Linkedin Sales Navigator and 6Sense to build pipeline
- Connect with Enterprise prospects and qualify opportunities through calls, emails, social media, and other channels
- Partner with account executives to gain access to key stakeholders in target accounts using a combination of cold outreach techniques
- Identify the needs and challenges of the prospective customer
- Determine the prospect's interest in Hootsuite/Talkwalker’s products and services
- Schedule meetings for sales representatives with key contacts in prospective accounts
- Achieve and exceed pipeline contribution and activity goals as set out by your manager
- Perform related duties as assigned
Skills
- Some practical experience in a customer service, inbound sales or sales development position, ideally in a similar business development or sales environment
- Self-starter who desires to learn, grow, and excel in their role and enjoys being measured by targets
- Interest in social media, social listening and digital marketing
- Attention to detail and ability to perform administrative tasks/update CRM; ability to strategically research and develop accounts for prospecting
- Comfort with, and desire to, cold calling and outreach (email, social, video, direct mail etc)
- Comfort in front of the camera and on the phone
- Excited to thrive in a dynamic environment
- Strong business acumen, and/or an educational background in business
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs
- Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
- Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions
Benefits
- Hootsuite is committed to providing transparent cash compensation, equity and benefits.
- Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program.
Company Overview
- Hootsuite develops a platform for managing social media programs across multiple social networks. It was founded in 2008, and is headquartered in Vancouver, British Columbia, CAN, with a workforce of 1001-5000 employees. Its website is https://hootsuite.com/.