This is a remote position.
Key Responsibilities
1. Strategic Leadership of NGO/iNGO Portfolio
- Provide strategic leadership for the NGO/iNGO project vertical, ensuring alignment with Intelehealth’s mission and program strategy.
- Build and manage relationships with global NGOs, implementing partners, and donors.
- Support the expansion of partnerships with international development organizations working in digital health and primary healthcare strengthening.
2. Project Delivery and Operational Excellence
- Ensure effective project planning, execution, and delivery across all NGO/iNGO projects.
- Drive operational efficiency and project management rigor across the project lifecycle.
- Ensure projects are delivered within scope, timelines, and budget while meeting agreed deliverables and impact targets.
- Establish and implement strong project management frameworks, processes, and reporting systems.
3. Cross-Functional Leadership
- Lead multidisciplinary teams across Programs, Technology, Product, and Monitoring & Evaluation.
- Facilitate strong cross-departmental collaboration to ensure seamless implementation of digital health solutions.
- Ensure effective coordination between technical teams and field implementation teams.
4. Digital Health Program Implementation
- Oversee the implementation and scaling of Intelehealth’s open-source telemedicine platforms across partner programs.
- Ensure the effective integration of technology solutions within public health and community health delivery models.
- Work closely with product and technology teams to ensure that field insights inform product improvements and innovation.
5. Monitoring, Learning, and Impact
- Work with MEL teams to ensure robust monitoring, evaluation, and learning frameworks are embedded across projects.
- Track project performance and impact indicators, ensuring data-driven program management.
- Support documentation of best practices, implementation learnings, and program outcomes.
6. Team Leadership and Capacity Building
- Provide leadership and mentorship to project managers and program teams.
- Build a high-performing, collaborative team culture across multiple functions.
- Strengthen team capabilities in digital health program implementation and project management.
7. Financial and Grant Management Education
- Ensure effective budget planning, financial oversight, and resource utilization across projects.
- Monitor project expenditures and ensure compliance with donor and partner requirements.
- Support proposal development and grant management where required.
Requirements
Education: Master’s degree in Engineering, Public Health, Health Management, Technology Management, or a related field.
Experience:
- 8–10 years of professional experience in digital health programs, tech start ups, leading digital interventions.
- Proven experience managing large-scale programs with NGOs, international organizations, or donor-funded projects.
- Demonstrated experience leading multidisciplinary teams and complex projects.
Required Skills and Competencies
1. Leadership and Management
- Strong people management and team leadership skills
- Ability to lead cross-functional teams across technology and program domains
2. Project Management
- Expertise in project planning, execution, and delivery management
- Strong operational management and program delivery capabilities
3. Digital Health and Technology Understanding
- Good understanding of digital health systems and telemedicine platforms
- Familiarity with technology development life cycles and product implementation in field settings
4. Collaboration and Communication
- Work with a passionate team committed to improving healthcare access for underserved communities
- A collaborative environment that encourages innovation and learning
Why Join Intelehealth: This role offers the opportunity to lead innovative digital health programs that improve access to healthcare for underserved populations globally, while working with a mission-driven team committed to advancing equitable healthcare through technology.
Success in the First 12 Months: Within the first year, the Director – NGO & iNGO Programs is expected to establish strong leadership across the program portfolio and strengthen operational delivery of Intelehealth’s digital health initiatives.
Key indicators of success will include:
1. Strengthened Program Delivery
- Establish robust project management systems and processes to improve planning, tracking, and delivery of NGO/iNGO projects.
- Ensure ongoing projects are delivered on schedule, within budget, and aligned with agreed program outcomes.
2. Improved Cross-Functional Collaboration
- Build strong coordination mechanisms across Programs, Technology, Product, and MEL teams to improve efficiency and reduce implementation bottlenecks.
- Ensure field implementation insights are effectively integrated into product and technology development cycles.
3. Enhanced Operational Efficiency
- Introduce clear project governance structures, reporting frameworks, and accountability mechanisms across the NGO/iNGO portfolio.
- Streamline workflows to improve operational efficiency and resource utilization across projects.
4. Stronger Partner Engagement
- Establish trusted working relationships with key NGO and international development partners, ensuring alignment on program goals, implementation strategies, and impact measurement.
- Position Intelehealth as a reliable digital health implementation partner within the NGO ecosystem.
5. Effective Implementation of Digital Health Platforms
- Ensure successful implementation and adoption of Intelehealth’s open-source telemedicine
- Strengthen the integration of digital health tools within community health and primary healthcare delivery systems.
6. Program Learning and Impact Documentation
- Work with MEL teams to strengthen data-driven program management and learning systems.
- Ensure documentation of best practices, implementation insights, and impact stories from NGO/iNGO projects.
7. High-Performing Team Culture
- Build and mentor a strong program team with clear roles, accountability, and collaboration across departments.
Benefits
- Remote working.
- Flexible working hours.
- Great work culture.
- 5 days working.
- Group Medical Insurance.