Director, Mortgage Due Diligence Services

Description: • Day to day operations of in house Due Diligence staff and resources. • Service delivery to internal and external clients at the highest level. • Management of staff to the highest levels of performance. • Management of work flow production. • Development of ongoing internal reporting, technology to include building Underwriting / Due Diligence system. • Internal and production process improvements. • Manages a large team of due diligence mortgage underwriters. • Responsible for ensuring employees and processes are in compliance with established policies, procedures and regulations. • Participates in developing, interpreting and implementing policies and procedures for Underwriting operations. • Manages employee performance and prioritizes work activities to focus on providing high quality service to all of our customers. • Key objectives include: • Obtaining peak staff performance. • Provide superior service to internal/external clients. • Assume operational control of internal/external Due Diligence operations. • Support Executive Team. • Oversee Underwriting guidelines, policy and underwriter work product quality. • Manage the operating activities of the department including scheduling and production. • Assure that all employees within area of responsibility are working towards a common goal. • Motivate the team to exceed expectations. • Create, facilitate and document on-going Underwriter training and procedures. • Ensure adherence to operating budget guidelines regarding all expenses. • Contribute to the development of both short and long term plans for the organization. • Participate in all activities which support the organizations goals and objectives. • Other duties as assigned. Requirements: • Bachelor’s degree or equivalent relevant experience. • Seven+ years recent experience managing a team of residential mortgage underwriters. • Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems. • Influencing skills and the ability to multi-task. • Excellent written, verbal, communication and leadership skills. • Planning skills as well as skills in analysis and negotiation. • Participative management style-advocate team concepts. • Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities. • Expert level knowledge of Due Diligence services and operations. • Must have experience leading a consultant based practice. • Experience and knowledge of setting up nationwide resources. • Proven expertise with strategic planning and financial analytics. Benefits: Apply Job!