Description:
? Truework is on a mission to create trust in every financial transaction.
? Looking for part-time Customer Support Specialist to deliver verification products.
? Communicate directly with customers for a seamless verification process.
? Deliver efficient and thoughtful solutions through active listening and analysis.
? Role requires clear communication, multitasking, and detailed technical ability.
? Responsibilities include resolving high volume of inbound tickets and troubleshooting issues.
? Conduct customer outreach to minimize recurring issues and improve satisfaction.
? Adhere to procedures ensuring exceptional service and compliance.
Requirements:
? At least 2 years of technical support experience in a high-volume environment.
? Commitment to delivering world-class customer experience with professionalism and empathy.
? Excellent self-management, meeting deadlines and producing high-quality work.
? Ability to navigate systems using simple instructions.
? High standards of organization, efficiency, and attention to detail.
? Resilience and composure under pressure.
? Excellent verbal and written communication.
? Highly disciplined, adept at managing multiple tasks.
? Enjoy following structured processes and identifying opportunities for improvement.
? Adaptability to change with a strong work ethic.
? Prioritize security in personal and professional lives.
Benefits:
