Overview:**
As a Customer Service Representative at Chewy, you will play a crucial role in delivering an exceptional experience for pet parents, every time. You will be part of a team that is dedicated to providing outstanding care and wellness services, and your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service… **Responsibilities:**
? Engage directly with pharmacy customers who contact Chewy for a variety of topics via inbound calls and other communication platforms
? Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues
? Go above and beyond to “wow” our customers, thinking critically to help our customers and provide solutions while adhering to high safety and regulatory standards
? *Qualifications:**
? 1-2 years working in a customer-focused environment
? Excellent communication skills
? Ability to multi-task and think critically
? Flexibility to shift schedule and work overtime as needed
? Must be able to pass background check for KY Rx Tech license
? Show up committed to be your best! **Benefits:**
? Competitive pay and benefits
? Opportunity to work in a culture of belonging where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work
? Empowerment to build, grow, and unleash your full potential
? Flexible scheduling and overtime opportunities as needed
