**Job Summary**
**Job Type:** Full-time
**Salary:** $18 – $22 per hour
**Company:** XYZ Logistics Solutions
**Location:** Remote (Work From Home)
**Benefits:** Health insurance, paid time off, retirement plans, flexible schedule, and more
**Description**
XYZ Logistics Solutions is seeking a dedicated and enthusiastic Customer Service Representative/Logistics Coordinator to join our dynamic team. This remote position is perfect for self-motivated individuals who excel in a fast-paced environment and are passionate about providing excellent customer service while managing logistical operations.
### Requirements
– High school diploma or equivalent; Bachelor?s degree preferred
– Proven experience in customer service or logistics
– Excellent communication and interpersonal skills
– Strong organizational and multitasking abilities
– Proficiency with computer systems and software, such as Microsoft Office and CRM tools
– Ability to work independently and as part of a remote team
### Responsibilities
– Handle customer inquiries and complaints in a professional and timely manner
– Coordinate and manage logistics operations, including shipment tracking and delivery scheduling
– Maintain accurate records of customer interactions and transactions
– Collaborate with other departments to ensure customer satisfaction and efficient workflow
– Provide support and assistance to team members as needed
– Identify and implement process improvements to enhance service quality and operational efficiency
### Benefits
– Competitive salary ranging from $18 to $22 per hour
– Comprehensive health insurance plans
– Generous paid time off and holiday schedule
– 401(k) retirement plan with company match
– Flexible work-from-home schedule
– Opportunities for career growth and professional development
### Educational Qualifications
– High school diploma or GED required
– Bachelor?s degree in Business Administration, Logistics, or related field preferred
**Company Overview**
XYZ Logistics Solutions is a leading provider of supply chain management and logistics services. Our mission is to deliver exceptional service and innovative solutions to our clients while fostering a positive and productive work environment for our employees. As a remote-first company, we prioritize flexibility and work-life balance, allowing our team members to thrive both personally and professionally.
If you are a proactive problem-solver with a passion for customer service and logistics, we would love to hear from you. Apply today to join our team and become an integral part of XYZ Logistics Solutions!
