Do you want to earn some extra money for the Holiday Season? If so join our Team at The Popcorn Factory to make a Fun and Great Tasting Snack! We are currently hiring Full Time, Home Customer Service Phone Agents, Seasonal positions in our Customer Service Dept.
? Answer escalated emails
? Work queues related to orders not shipping…
? Some outbound calls to customers may be required
? TrustArc Requests
? Order Updates
? This position will work closely with CS Supervisor and Department Manager to prioritize and complete work daily.
We offer competitive wages and a tasty associate discount. Pre-employment background check is required.
“We promote a drug free workplace.”
Benefits offered:
? Employer contribution to 401k account
? Employee discounts
Requirements:
? Requires a high school diploma, GED, peak call center experience or business experience which reflects an intense seasonality, or an equivalent combination of training and experience.
? Excellent communication and listening skills and the ability to emphasize with our customers.
? Successfully maintaining the energy and initiative required to meet the demands of a very short and intense “season”
? Utilizing the telephone in customer contact
? Ability to stay positive under sometimes stressful conditions
? Must have knowledge of personal computers and basic math and business operations
? Seasonal positions start in October- through December with the possibility of overtime
? WORKING REMOTE, 8:30 AM – 5 PM, Extended hours and Saturdays may be required
