### Customer Service Associate – Immediate Start
**Job Summary:**
**Job Type:** Full-Time
**Salary:** $15-$18 per hour
**Working Hours:** 40 hours per week
**Company:** Amazon
**Location:** California
**Benefits:** Health, Dental, Paid Training, Paid Vacations, 401(k), Employee Discounts
### Description
Amazon is seeking a Customer Service Associate to join our dynamic team immediately. As a Customer Service Associate, you will be the face of our company, providing exceptional support and assistance to our valued customers. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering excellent customer service.
### Requirements
– High school diploma or equivalent
– Excellent verbal and written communication skills
– Strong problem-solving abilities
– Ability to handle stressful situations with composure
– Basic computer skills and the ability to navigate multiple software applications
### Responsibilities
– Respond to customer inquiries via phone, email, and chat
– Resolve customer issues efficiently and effectively
– Provide information about products and services
– Process orders, returns, and exchanges
– Maintain customer records by updating account information
– Collaborate with other departments to resolve complex issues
### Benefits
– Comprehensive Health and Dental Insurance
– Paid Training Programs
– Paid Vacations and Holidays
– 401(k) Retirement Plan with Company Match
– Employee Discounts on Amazon products and services
### Educational Qualifications
– High School Diploma or GED required
– Additional certifications in customer service or related fields are a plus
### Experience
– Previous customer service experience preferred but not required
– Experience in retail, call centers, or hospitality is advantageous
### Company Overview
Amazon is a global leader in e-commerce and cloud computing, dedicated to customer satisfaction and innovation. We offer a dynamic work environment where employees can grow and thrive. Our commitment to our employees’ well-being and professional development is reflected in our extensive benefits and robust training programs. Join us and be a part of a company that values dedication and excellence.
Apply now to start your journey with Amazon and make a difference in the world of customer service!
