Come join our team of dynamic professionals at TeamHealth National Patient Service Center!
Bilingual English/Spanish is a plus!
Can Work From Home after training- equipment will be provided!
We offer Paid Training.
Training is On-site at our Cedar Bluff location in Knoxville, TN.
(4 weeks 8am – 5pm)
? *NOW OFFERING A $750.00 SIGN-ON BONUS PLUS QUARTERLY INCENTIVES**
Candidates with experience in retail and restaurant service are strongly encouraged to apply.
Benefits for FT Employees (32 hours per week):
? Generous Personal Time Off
? 8 Paid Holidays per year
? Quarterly bonus plans- gives you the chance to add to your income!
? Business casual dress code- we want you to feel comfortable at work!
? Learning and Development- internal subject matter experts offer ongoing training to get you up to speed
What You’ll Love About TeamHealth:
? Wellness programs- Our LiveWell program focuses on supporting you with all of your well-being needs so you can thrive Physically, Emotionally, Socially, and Financially!
? Work that Stays at Work. Your time off is yours!
? Health Benefits. Medical with HSA and FSA options, dental, vision, and life insurance.
? Prepare for the Future. 401K program (Discretionary matching funds available)
JOB DESCRIPTION OVERVIEW:
This position is primarily responsible for answering patient inquires with exceptional customer service, while maintaining positive patient relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
? Provide service to patients in a professional manner.
? Provide excellent, concise communication.
? Learn and understand ETM software operation.
? Learn and understand billing and account operations.
? Answers and documents all telephone inquiries.
? Research and resolve problems with patients’ bills.
? Updates patients? insurance coverage as needed.
? Prints courtesy claims and itemized statements.
? Rebills accounts after receiving insurance information.
? Arranges financial agreements with patients using budget plan as needed.
? Performs other duties and assignments as requested.
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
? High school diploma or equivalent required
? Strong communication skills (oral and written) required
? Ability to speak, listen and type simultaneously
? Understanding and familiarity with Microsoft Windows environment
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Job Snapshot
Employee Type
Part-Time
Location
Knoxville, TN (Remote)
Job Type
Customer Service, Health Care
Experience
Not Specified
Date Posted
12/13/2024
