Job Description:
• Offers crisis-counseling services via phones
• Completes safety assessment, safety planning, de-escalation, and follow-up
• Serves as a mandated reporter in cases of suspected abuse or neglect
• Is familiar with resources and providing information and referrals
• Maintains accurate and detailed contact reports
• Mentors volunteers during their training process
• Fulfills continuing education requirements as requested
Requirements:
• Minimum of six months of relevant behavioral health experience
• One year of experience in crisis intervention or suicide prevention strongly preferred
• Possess a high school Diploma or equivalent
• Be 18 years of age or older
• Possess strong interpersonal skills
• Exceptional at multi-tasking and time management
• Demonstrated ability to effectively use web-based platforms, electronic documentation systems
• Have high speed internet with an active Ethernet connection
• Be empathetic, flexible, and adaptable
• Complete yearly required continuing education trainings
• Have knowledge of all job specific skills including safety assessment, data collection, and triage
• Successfully pass our pre-employment screening, including a background check
Benefits:
• loan repayment programs