Description:
? Help protect brands from harmful content on various social media platforms
? Promote a positive community by issuing responses and removing negative brand sentiments
? Monitor content using our online platform
? Maintain constant communication with your shift manager
? Rapidly identify online communication and stay up to date with social media trends
? Ensure policies and guidelines are followed accordingly
? Understand brand policies to analyze information and make the correct decisions
Requirements:
? A High School Diploma or equivalent
? A personal PC/laptop with a working webcam
? General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc)
? A good working home environment with a stable internet connection
? Must have experience in content moderation, marketing, or social media management
? Any form of experience in Social Media and Customer Service (non-voice) is a plus!
? The ability to work an 8-hour shift, on a… rotating schedule, and be flexible to work on weekends.
? Excellent communication skills in English and Spanish, both written and oral.
? Additional languages are a PLUS!
Benefits:
? 100% Remote position
? Healthcare reimbursement
? Continuous learning experience & career growth opportunities
? Offers competitive compensation based on location market rates
? A great opportunity to work with some of the world?s coolest and most innovative brands
? A welcoming environment where even your feedback and suggestions are all being taken into consideration
? Enjoy working in a diverse & global team environment – BrickBrands team members come from different backgrounds
