About the position
We are seeking a proactive and relationship-focused Client Success & Partnerships Associate to support our growing network of clients and industry partners.
In this role, you will help ensure our clients have an exceptional experience working with Evertas while also supporting partnership initiatives across the broader ecosystem. You will work closely with internal teams including underwriting, operations, and leadership to coordinate client communications, manage relationships, and support business growth.
This role is ideal for someone who enjoys building relationships, solving problems, and working in a fast-moving startup environment.
Responsibilities
• Support onboarding and ongoing relationship management for clients and partners
• Serve as a point of contact for client questions and coordination needs
• Help maintain strong relationships with partners across the crypto, AI, and technology ecosystem
• Coordinate internal communication between clients and Evertas teams
• Track client feedback and help improve the overall customer experience
• Assist with preparation of client presentations, reports, and communications
• Support partnership development initiatives and strategic collaborations
• Maintain internal records related to client activity and engagement
• Contribute to initiatives that improve client success processes and workflows
Requirements
• 0–3 years of professional experience in customer success, account management, partnerships, communications, or business operations
• Strong interpersonal and communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working with remote teams and digital collaboration tools
• A proactive mindset and strong problem-solving abilities
Nice-to-haves
• Bachelor’s degree preferred but not required
• Interest in emerging technologies such as blockchain, cybersecurity, or AI is a plus
Benefits
• Fully remote role within the United States
• Competitive salary and comprehensive benefits
• Opportunity to work at the forefront of emerging technology industries
• Exposure to startup operations and leadership teams
• Opportunities to attend industry conferences and partner events
• Career growth into partnerships, client success leadership, or business development roles
• A collaborative, fast-growing startup environment