Claims Specialist (Auto, Bodily Injury)

About the position The Auto Claims Specialist at Zurich is responsible for managing non-litigated claims related to auto physical damage, bodily injury, and third-party property damage within multi-party commercial claims. This role involves collaborating with a diverse group of claims professionals to enhance technical expertise in auto policy interpretation and coverage analysis, while ensuring efficient and effective claims resolution with a focus on customer service. Responsibilities • Manage non-litigated claims related to auto physical damage, bodily injury, and third-party property damage. , • Collaborate with internal and external contacts including customers, vendors, suppliers, and brokers. , • Ensure claims are resolved efficiently and effectively within defined authority limits and established protocols. , • Develop knowledge of established protocols and industry best practices for claims handling. , • Provide exceptional customer-focused service throughout the claims process. Requirements • Bachelor's Degree and 2 or more years of experience in Claims Handling or Insurance, or equivalent experience through Zurich Claims Training Program or Zurich Certified Insurance Apprentice. , • Must obtain and maintain required adjuster license(s). , • Experience with Microsoft Office and knowledge of insurance regulations, markets, and products. Nice-to-haves • Experience working in Commercial Auto Claims. , • Experience working with Bodily Injury Claims. , • Currently hold an active adjusters license. , • Ability to develop and maintain strong relationships across work groups. , • Understanding of claims adjustment process and ability to determine scope/exposure for losses. , • Familiarity with negotiation strategies and experience in suggesting alternative approaches. , • Strong analytical, critical thinking, and problem-solving skills. , • Strong verbal and written communication skills. Benefits • Comprehensive employee benefits package for employees and eligible dependents. , • Competitive compensation including short term incentive bonuses and merit increases. Apply Job!