Overview
We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will have a passion for providing exceptional customer service and resolving inquiries in a timely and professional manner
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Responsibilities
– Respond to customer inquiries via phone, email, and chat
– Provide accurate information about products and services
– Assist customers with order placement, tracking, and issue resolution
– Perform data entry tasks to update customer records
– Collaborate with other departments to ensure customer satisfaction
– Maintain a high level of professionalism and phone etiquette at all times
Experience
– Proven experience in a customer service or customer support role
– Strong computer skills with proficiency in office software applications
– Fluency in Spanish or other languages is a plus
– Excellent communication skills, both verbal and written
– Ability to multitask and work efficiently in a fast-paced environment
– Sales experience is beneficial but not required
Join our team and embark on a rewarding career where your dedication to customer satisfaction will be valued and recognized.
Job Type: Part-time
Pay: $18.78 – $21.88 per hour
Benefits:
? 401(k)
? Dental insurance
? Health insurance
? Paid time off
? Work from home
Shift:
? Day shift
? Evening shift
? Rotating shift
Work Location: Remote
