Overview:
We are seeking a dedicated Call Center Dispatcher to join our team. As a Call Center Representative, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently…
Duties:
– Answer incoming calls and respond to customer inquiries
– Provide information about products and services
– Handle and resolve customer complaints
– Dispatching roadside assistance to customers
– Perform data entry tasks accurately
– Utilize phone systems and various software applications effectively
Skills:
– Proficiency in Oracle Transportation Management, GPS, SyteLine, 3PL, AS400, and other relevant software systems
– Strong knowledge of supply chain and logistics processes
– Excellent communication skills both verbal and written
– Ability to multitask and prioritize tasks effectively
– Strong problem-solving skills to address customer issues promptly
Join our team as a Call Center Representative to be part of a dynamic environment where your skills will be valued and developed.
Job Types: Full-time, Part-time
Pay: $10.50 – $15.42 per hour
Expected hours: 30 ? 40 per week
Schedule:
? 4 hour shift
? 8 hour shift
Education:
? High school or equivalent (Required)
Experience:
? Dispatching: 1 year (Preferred)
Location:
? Mississippi (Required)
Work Location: Remote
