Dovenmuehle Mortgage, Inc. is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. The Bankruptcy Representative I oversees the handling of bankruptcy processes on assigned loans and ensures compliance with various guidelines and regulations.
Responsibilities
- Monitor activity on bankruptcy files to protect the organization and client’s interest on loans impaired by bankruptcy filing
- Monitor assigned loans to ensure all activities are handled within departmental and regulatory guidelines and timeframes
- Ensure proof of claim is filed correctly and that an acceptable plan is entered and approved within required guidelines
- Process cash; pay attorney and vendor invoices
- Research and respond to debtor and investor inquiries timely and accurately
- Process file when a bankruptcy has been reinstated
- Monitor all aspects of the outsourcing firm and report performance/issues to management
- Coordinate with the outsourcing firm to ensure all information necessary to conduct the bankruptcy action is received
- Monitor and maintain bankruptcy reports to ensure compliance with departmental and regulatory guidelines
- Keep bankruptcy screens updated accurately and timely
- Successfully complete annual regulatory compliance training
- Answer inbound bankruptcy calls according to procedures
- Process payment by phones payments
- Provide fax, email, and mail address to borrowers, third parties when applicable
- Transfer calls to bankruptcy processor, Team Lead or Supervisor when applicable
- Review bankruptcy notifications and set up bankruptcy workstation in MSP where applicable
- Upload required documents
- Email firms and internal contacts to validate foreclosure sales
- Review dockets, action issues
- Perform data entry functions as defined by departmental processes and procedures
- File GSE claims timely, confirming fees have been moved
- Prepare 2130 forms and 2650 forms following through to completion
Skills
- High School or equivalent combination of education and experience
- Solid PC skills, proficient with Microsoft applications
- Analytical and problem-solving skills and attention to detail
- Ability to handle complex, multiple tasks simultaneously in a fast-paced environment
- Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences
- Mortgage servicing or originating experience
Benefits
- Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
- Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
- 401 (K) Plan with company match
- Paid Vacation, Sick, Personal and Holidays
Company Overview
- Dovenmuehle Mortgage, Inc. It was founded in 1844, and is headquartered in Lake Zurich, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.dovenmuehle.com.