Job Description:
Join the American Express family as a Remote Customer Service Representative and help us deliver exceptional support to our valued customers from the comfort of your home…
Responsibilities:
? Handle inbound customer inquiries with speed, accuracy, and professionalism.
? Resolve customer issues and concerns with empathy and understanding.
? Process transactions and maintain detailed records of customer interactions.
? Collaborate with your team and stay informed on product and policy updates.
Requirements:
? High school diploma or equivalent; previous customer service experience is a plus.
? Excellent communication skills with a positive and friendly demeanor.
? Strong problem-solving skills and keen attention to detail.
? A reliable internet connection and a quiet, dedicated workspace.
What We Offer:
? Competitive salary and a comprehensive benefits package.
? Flexible remote work hours.
? Opportunities for career growth and advancement.
? A supportive, inclusive team culture.
How to Apply:Submit your resume and a brief cover letter detailing your relevant experience and explaining why you?re excited to be part of the American Express team. We can?t wait to hear from you
