Job Summary
Job Title: Amazon Customer Support Specialist – No Experience
Job Type: Full-Time, Remote
Salary: Competitive, based on experience
Company: Amazon
Location: Remote (Anywhere in the United States)
Benefits: Comprehensive health plan, 401k matching, employee discounts, paid time off
Job Description
Are you looking to start a career with a leading global company but have no prior experience in customer support? Amazon is seeking enthusiastic and reliable individuals to join our team as Customer Support Specialists. This is a fantastic opportunity to work from home, providing excellent service to our customers and building your career with one of the world’s most innovative companies.
Responsibilities
– Handle customer inquiries and complaints via phone, email, and chat.
– Provide accurate, valid, and complete information by using the right methods/tools.
– Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution.
– Follow up to ensure resolution.
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