About THE rAVe Agency: THE rAVe Agency is a pioneering force in the audiovisual (AV) industry, offering innovative marketing, production, and content solutions. We are committed to delivering exceptional client experiences and supporting the success of our sponsors and partners.
Your Role: We are seeking an Account Coordinator to provide operational, administrative, and client support to leadership, working closely with the Global Accounts Director. This role is responsible for keeping client communications, active opportunities, and internal workflows organized and progressing, supporting both leadership efficiency and revenue growth. The Account Coordinator also maintains momentum across the sales pipeline, supports proposal development, and facilitates organized handoffs to the project team, ensuring projects are clearly scoped, well documented, and executed efficiently in a fast-paced environment.
What You’ll Do:
- Support the management of active client opportunities, ensuring timely, organized communication and consistent follow-up to drive progress
- Draft and send follow-up communications based on client conversations, proposals, and next steps
- Coordinate meeting scheduling and manage calendars with clients and internal stakeholders
- Track proposals, client responses, and next steps to maintain sales pipeline visibility
- Assist with building, formatting, and updating client proposals, scopes of work, and quotes using PandaDoc
- Maintain standardized proposal templates and ensure consistency across client-facing materials
- Maintain CRM accuracy and ensure all pipeline activity, client notes, and next steps are properly documented
- Track contract terms, renewal dates, and sponsorship timelines
- Transfer finalized scope details into project management tools (e.g., Monday.com) and create structured project boards
- Coordinate internal scope confirmation prior to contract execution while supporting seamless handoffs between sales and project management teams
- Support small client-related tasks, internal initiatives, and marketing efforts as needed
- Performs other duties as assigned
Minimum Qualifications:
- 1-3 years of professional experience in coordination, sales support, project support, administrative roles or customer service
- Strong organizational skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills
Preferred Qualifications:
- Bachelor’s degree in a related field
- 4+ years of professional experience in coordination, sales support, project support, administrative roles or customer service
- Experience with the software tools used in this role, including PandaDoc and Monday.com
Physical Demands:
- Employees must be able to spend extended periods of time operating a computer to complete job responsibilities
Work Environment:
This is a part-time position with an anticipated workload of 20-25 hours per week. Hours may vary based on business needs, client meetings, and project timelines. This position is to be performed remotely, and the employee must reside in North Carolina.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not an exhaustive list of all responsibilities, duties and skills required of the position. All employees may be assigned other duties as needed.
Additional agency opportunities including writing, PR support, creative projection and event work may be assigned or available to you from time to time. As a small, growing company, we encourage employees to think entrepreneurially and explore areas of interest, as we all wear many hats.
EEO Statement:
THE rAVe Agency is an equal opportunity employer. All employment decisions at THE rAVe Agency are based exclusively on business needs, job requirements and individual qualifications, without regard to race, color, religion, national, social, or ethnic origin; sex, gender identity or expression; sexual orientation; or any other status protected by the laws and regulations of the United States and/or North Carolina.
Applicants must be authorized to work in the United States for any employer. At this time, we are unable to sponsor or assume sponsorship of employment visas.
Employment at-will:
Employment with THE rAVe Agency is at-will. The company or the employee may terminate the employment relationship at any time, with or without cause or notice. This at-will relationship applies regardless of any written or verbal statements or policies to the contrary.